Oyami Terms of Service

Status: v1.0. Pre-launch. Not yet binding. Last updated: 2026-05-27.

Oyami is a video service for planned, periodic listening conversations. It is operated as a small project (one person, the same person who runs Pharmacopedia), not a company. These terms describe what you agree to when you use Oyami, and what you can expect from Oyami in return. Plain language; if anything is unclear, ask.

What Oyami is

Oyami is a place for planned, brief video conversations between two or more humans, run under a non-directive listening discipline drawn from Carl Rogers' person-centered work. The intent is to help humans stay connected with one another.

Oyami is not a therapy product. It is not a substitute for professional mental-health care. See "Important disclaimers" below.

Who can use Oyami

Oyami is for adults in this version. You must be at least 18 years old to sign up or to participate in conversations. A separate approach for users between 13 and 17 is being developed; until that is published, no one under 18 should use Oyami.

If you are in crisis, do not use Oyami. In the United States, you can reach the 988 Suicide and Crisis Lifeline by calling or texting 988. Outside the United States, contact your local emergency services or a crisis line.

How you sign in

Oyami does not have its own account or password. You sign in with Pharmacopedia. By signing in, you authorize Pharmacopedia to share specific information with Oyami, per the Pharmacopedia consent screen. The consent screen names the data categories Oyami is requesting. You can grant or decline each category.

Three scopes may appear on the consent screen:

• oyami-assessments-personality: lets Oyami read your personality-style assessments (OCEAN, Enneagram, MBTI) to inform matching.
• oyami-assessments-needs: lets Oyami read your psychological-needs assessments (BPNS, NFCS, WHOQOL-BREF) to inform matching.
• oyami-assessments-clinical: lets Oyami read your clinical-scope assessments (ADHD, autism, mood, anxiety, sleep screens) and lets Oyami collect brief check-in responses from you before and after meetings. This is medical information; review carefully before granting.

You can disconnect Oyami from Pharmacopedia at any time, either from your Pharmacopedia account at Special:OAuthManageMyGrants on pharmacopedia.wiki or from your Oyami settings. This clears Oyami's stored tokens and stops Oyami from reading anything from Pharmacopedia. Signing back in restores access.

For what Oyami reads, stores, and does with that information, see the Oyami Privacy Policy.

The listening discipline

Conversations on Oyami are intended to follow a non-directive listening discipline. The short form: when you are listening, your job is to listen, ask clarifying questions, and try to understand. It is not to give advice, fix problems, share your own story unless asked, or center the conversation on yourself.

The discipline is taught at onboarding, primed before each meeting, and surfaced through an optional set of in-meeting prompts. It is not enforced. There is no automated moderator. No AI joins any meeting. The discipline rests on the humans in the room.

Using Oyami means understanding that the experience depends on humans following this discipline. Oyami may end your access if you persistently disregard it, especially in ways that harm other humans.

Acceptable use

When using Oyami, you agree not to:

• Harass, threaten, or attempt to harm another human, on or off the platform.
• Use the optional veto explanation field, your display name, your descriptors, or any other Oyami surface to insult, demean, or target another human.
• Attempt to identify another human outside Oyami without their consent ("doxxing"), or share content from a meeting that identifies another human.
• Impersonate another human.
• Share your account with another human.
• Use Oyami in furtherance of any illegal activity.
• Attempt to record, transcribe, or capture audio or video from a meeting by any means. Recording is fundamentally against what Oyami is for; see also the "What Oyami does not do" section of the Privacy Policy.
• Attempt to circumvent, scrape, overload, or exploit Oyami's systems, including the matching system and the OAuth flow with Pharmacopedia.
• Use Oyami for commercial or promotional purposes (sales pitches, marketing, recruiting outside the conversational purpose).

Oyami may end your access if you violate these terms.

Vetoes

Any human may veto a match or a meeting at any time. Vetoing tells the other humans that you are ending the connection. The vetoer may attach a short written explanation (optional, up to 500 characters). Vetoing cannot be undone.

Vetoing is heavy by design. Each veto is counted, against both your lifetime and your 30-day rolling window. Oyami uses these counts to enforce a rate limit:

• 3 vetoes in 30 days: a warning surfaces in your settings.
• 5 vetoes in 30 days: a 7-day cooldown during which you are excluded from matching.
• Repeated cooldowns: escalate to 14 days, 30 days, 90 days, and then indefinite review.

These thresholds are subject to revision once Oyami has data; the current numbers are surfaced in your settings.

Vetoing in good faith ("this is not safe for me") is appropriate and expected. Vetoing as harassment, including using the optional explanation field to insult the vetoed humans, is a violation of the acceptable-use terms above and may trigger account action separate from the veto rate limit.

Check-in participation

If you have granted the oyami-assessments-clinical scope (see "How you sign in" above), you will see a brief set of questions before and after each meeting, asking about your own state. Each set can be skipped from a per-screen "Skip for now" control. Responses are stored against your account and are not visible to other humans.

If you have not granted the clinical scope, no check-in surface appears.

Account termination

By you. You can stop using Oyami at any time. You can disconnect Oyami from Pharmacopedia from Oyami settings or from your Pharmacopedia account. You can also email privacy@oyami.org to ask for your Oyami data to be deleted; the deletion process is described in the Privacy Policy.

By Oyami. Oyami may suspend or end your access if you violate these terms. Common reasons include violations of acceptable use, persistent disregard of the listening discipline, and severe veto-explanation abuse. The veto rate limit is enforced by the system as described above; other violations are reviewed case by case. Oyami will explain the reason if asked.

Important disclaimers

Oyami is not therapy. Oyami is not a mental-health treatment service. The other humans in an Oyami conversation are not your therapist, counselor, or clinician, and they do not enter into a professional relationship with you. The listening discipline is a conversational practice, not a clinical intervention.

Oyami is not a substitute for professional care. If you are experiencing a mental-health emergency, do not use Oyami. Contact a crisis line, an emergency department, or another appropriate resource. In the United States, the 988 Suicide and Crisis Lifeline is reachable by calling or texting 988.

Oyami is not appropriate for everyone. Oyami is not designed for someone experiencing active psychosis. The listening framework is also poorly suited to humans who cannot talk about themselves. This is mentioned during onboarding. If Oyami does not feel like a fit, do not use it.

No guaranteed outcomes. Conversations on Oyami may or may not be meaningful, helpful, comfortable, or safe-feeling for you. You can veto at any time (see "Vetoes" above). Oyami's matching system does its best; no promise is made that any given match will work for you.

How the service is provided

Oyami is provided as-is and as-available. Reasonable efforts will be made to keep the service running and free of obvious flaws, but no warranty is made that Oyami will be uninterrupted, error-free, or fit for any particular purpose. This is a small project; expectations should be calibrated accordingly.

To the maximum extent allowed by law, Oyami (and the person operating it) is not liable to you for damages arising out of your use of Oyami, including indirect, incidental, consequential, special, or punitive damages. Where the law does not allow full disclaimer of liability, liability is limited to the maximum extent permitted.

Changes to these terms

These terms may change as Oyami evolves. When something material changes, the change is announced on Oyami and, if you have an active account, sent to you. The "Last updated" date at the top of this page tracks the most recent change. Prior versions are kept on a public archive page.

Disputes

If a dispute arises between you and Oyami, contact info@oyami.org first so the matter can be worked through informally. If that does not resolve it, claims are heard in the state or federal courts located in the State of California, where Oyami is operated. These terms are governed by California law, without regard to its conflict-of-laws principles.

Open items

A few items finalize before launch:

• The detailed approach for users between 13 and 17.
• The final wording of the OAuth consent screen on the Pharmacopedia side, reconciled with Pharmacopedia before launch.
• The check-in consent UX path (the screen and copy that explain the oyami-assessments-clinical grant on the Oyami side).

Material changes to any of these will trigger a versioned update.

Contact

Terms questions, account issues: info@oyami.org. Privacy questions: privacy@oyami.org. Pharmacopedia-side questions (your Pharmacopedia account, your assessments): info@pharmacopedia.wiki.